AI consulting in Vienna: from use case to implementation
15 minutes · free · no obligation
Emanuel Stadler, MA
Operating from Vienna, with a registered office in Radenthein. On-site meetings are arranged to suit your project.
What does Optima Solutions offer in Vienna?
Optima Solutions offers AI consulting in Vienna for small and medium-sized businesses with around 5 to 500 employees. The work covers process analysis, selection of suitable AI applications and technical implementation. It also includes connecting existing software and training staff.
We start with a specific task, such as sorting incoming enquiries, processing documents or transferring information between systems. Together, we check what data is available, how often the task occurs and where a person needs to review the output. We then propose an approach with estimated effort, expected benefits and the limits of automation.
Your contact is Emanuel Stadler, MA, founder and managing director. Optima operates from Vienna; the registered office of EST Ventures GmbH is in Radenthein, Carinthia. Meetings and workshops take place online or on site by arrangement. The first call is free and lasts 15 minutes. You then decide whether to proceed with an assessment or a defined implementation project.
Which tasks can we support with AI?
These are potential use cases. We assess whether AI is reliable and economical enough for each task using your actual process and data.
AI opportunity assessment
We review recurring tasks, available data and implementation effort. You receive a selection of use cases with the reasons for each recommendation.
Process documents and enquiries
AI can prepare information from documents, classify enquiries or draft responses. We define which outputs staff need to review before use.
AI agents and process automation
We connect suitable AI functions to existing systems such as CRM or document management. Planning includes permissions and handover to staff.
Training and rollout
The team practises with tasks from its own business. We cover sensitive data, the limits of the application and responsibility when errors occur.
How does an AI project work?
Define the task and goal
We document the current process and agree how an improvement will be measured.
Check data and feasibility
We check data quality, interfaces and access rights. If a simple rule does the job, AI is unnecessary.
Run a limited pilot
We test agreed tasks and examine failure cases. Your team reviews the results before a wider rollout.
Roll out and support
We document the process and train staff. Support, checks and further adjustments are agreed before launch.
Process work with businesses in Vienna
Our anonymised references show how we improve processes in businesses in Vienna. They cover process optimization and software implementation; not every case requires AI.
Property management in Vienna
Tenant enquiries arrived by phone and email and had to be forwarded manually. We standardised the intake process and introduced automatic routing by request type and responsibility.
Tax advisory firm in Vienna
New clients were registered using paper and email. A digital form connected to the firm’s software, with checklists for missing documents, made onboarding easier.
What does AI consulting at Optima Solutions cost?
The first call takes 15 minutes and is free. Our Diagnostic & Roadmap package costs €3,900 excluding VAT. In around two weeks, we document the processes and prepare an action plan. The full amount is credited if you subsequently commission the Implementation Sprint.
The Implementation Sprint takes four to six weeks, depending on the agreed scope. Implementation and subsequent support are priced in the proposal. Software licences and ongoing operating costs are considered when choosing the approach.
Your contact for AI consulting in Vienna
Emanuel Stadler, MA, works with mid-market and family-run businesses on process optimization, software implementation and change management. He comes from a fifth-generation family business. The consulting work combines technical implementation with the practical questions that follow: who owns the task, what information does the team need and who provides support after launch?
Operating from Vienna, with a registered office in Radenthein. On-site meetings are arranged to suit your project.
Questions about AI consulting in Vienna
Do you advise businesses on site in Vienna?
Yes. Optima Solutions operates from Vienna and works with businesses online and on site by arrangement. The registered office of EST Ventures GmbH is in Radenthein, Carinthia.
Which businesses is the consulting service suitable for?
We mainly work with SMEs and family-run businesses with around 5 to 500 employees. A useful starting point is a recurring task with a defined process, such as handling enquiries or documents.
Do you also handle technical implementation?
Yes. Depending on the project, this includes software configuration, connecting existing systems and building AI agents or automations. We coordinate with your IT team or existing service providers.
Do we need to buy new software?
Not necessarily. We first check what your existing systems can already do. We recommend new software when it meets the requirements and the expected benefit justifies the additional effort.
How do you account for data protection and the AI Act?
We document data flows and access rights and support organisational documentation. The legal obligations for a specific project need legal assessment. Optima Solutions does not provide legal advice.
Where should we start?
Tell us what is holding up your daily work. We will discuss whether and how we can help.
Your contact: Emanuel Stadler, MA
15 minutes · free · no obligation
Explore related services
AI consulting across Austria
Consulting
What would you like to work on?
Prepare a business handover, preserve practical knowledge or automate recurring work. Find the scope and approach for each topic here.