Question 1

What does working with Optima Solutions cost?

Accepted Answer

The 15 minute initial call is free. Diagnostic & Roadmap is a fixed price of EUR 3,900 net, takes around two weeks and ends with a prioritised action plan. If you commission the Implementation Sprint, the amount is credited in full. Implementation Sprint (4 to 6 weeks) and Rollout & Adoption Program (ongoing) are quoted by scope. Companies in Lower Austria may have the consulting subsidised through the TIP funding model.

Question 2

What does Diagnostic & Roadmap cost?

Accepted Answer

Diagnostic & Roadmap is a fixed price of EUR 3,900 net. Over roughly two weeks we map your workflows, identify where the biggest lever sits, and deliver a prioritised action plan with effort and benefit for each step. If you then commission the Implementation Sprint, the amount is credited in full. Companies in Lower Austria can have the consulting subsidised through the TIP funding model; the application must be filed before the project starts.

Question 3

How long until we see first results?

Accepted Answer

With the Diagnostic & Roadmap package, you have a complete overview and clear decision basis after approximately 2 weeks. With the Implementation Sprint, initial processes go live after 4-6 weeks. For larger rollouts, we create a detailed project plan.

Question 4

What if a solution is not adopted by the team?

Accepted Answer

We ask the team what makes the new process difficult to use: a missing feature, an awkward step or a need for more practice. Change management is part of the project from the start. We monitor usage and adjust the process or training.

Question 5

Who supports us after go-live?

Accepted Answer

You have a dedicated contact person for all questions. After go-live, we provide regular check-ins, monitoring, and ongoing optimization. Minor adjustments are included.

Question 6

What tools and systems do you work with?

Accepted Answer

We are tool-agnostic: we recommend and implement what best fits your context. We have experience with ERP systems (BMD, SAP, Dynamics), CRM platforms (HubSpot, Salesforce, Pipedrive), project management tools (ClickUp, Monday, Asana), as well as Microsoft 365 and Google Workspace.

Question 7

How secure is my data?

Accepted Answer

Data protection is a core planning criterion. We map data flows, select suitable providers, and factor technical and organisational safeguards into the solution design from the start. Where data is processed depends on the specific tool stack used in a project.

Question 8

Do you also work outside Austria?

Accepted Answer

Yes. We operate from Vienna and work with Austrian and European companies. Our registered office is in Radenthein. Remote projects are possible and often the standard for larger rollouts. On-site visits are organized as needed.

Question 9

What sets you apart from other consultancies?

Accepted Answer

We stay involved from process analysis through implementation. We design workflows with your team, configure the software and support staff during the change. After launch, we check where further adjustments are needed.

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