Question 1

What does working with Optima Solutions cost?

Accepted Answer

Costs depend on scope, duration, and complexity. We work in clearly defined packages: Diagnostic & Roadmap (approx. 2 weeks), Implementation Sprint (4-6 weeks), and Rollout & Adoption Program (ongoing). In the initial consultation, you'll receive a concrete estimate for your situation.

Question 2

How long until we see first results?

Accepted Answer

With the Diagnostic & Roadmap package, you have a complete overview and clear decision basis after approximately 2 weeks. With the Implementation Sprint, initial processes go live after 4-6 weeks. For larger rollouts, we create a detailed project plan.

Question 3

What if a solution is not adopted by the team?

Accepted Answer

Adoption problems are the most common reason good concepts fail, which is why change management is an integral part of our work, not an add-on. We start with a defined process, actively measure usage, and adjust until new workflows are truly embedded.

Question 4

Who supports us after go-live?

Accepted Answer

You have a dedicated contact person for all questions. After go-live, we provide regular check-ins, monitoring, and ongoing optimization. Minor adjustments are included.

Question 5

What tools and systems do you work with?

Accepted Answer

We are tool-agnostic: we recommend and implement what best fits your context. We have experience with ERP systems (BMD, SAP, Dynamics), CRM platforms (HubSpot, Salesforce, Pipedrive), project management tools (ClickUp, Monday, Asana), as well as Microsoft 365 and Google Workspace.

Question 6

How secure is my data?

Accepted Answer

Data protection is a core planning criterion. We map data flows, select suitable providers, and factor technical and organisational safeguards into the solution design from the start. Where data is processed depends on the specific tool stack used in a project.

Question 7

Do you also work outside Austria?

Accepted Answer

Yes. We operate from Vienna and work with Austrian and European companies. Our registered office is in Radenthein. Remote projects are possible and often the standard for larger rollouts. On-site visits are organized as needed.

Question 8

What sets you apart from other consultancies?

Accepted Answer

We don't separate strategy from implementation. We analyze, design, and implement, and stay until new processes are truly integrated into daily work. No concept document that ends up in a drawer.

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