AI consulting in Salzburg for SMEs
15 minutes · free · no obligation
Your contact
How does Optima help businesses in Salzburg?
Optima supports companies in Salzburg in choosing and introducing AI applications for customer communication and internal work. We establish which information an answer needs and which system must provide it. We then build a trial workflow, for example for drafting replies or routing enquiries. Staff retain approval. Alongside the technology, we define how information is maintained and who handles exceptions so that the application remains useful in everyday work.
AI consulting Salzburg
Prepare replies while keeping promises under control
For an accommodation business or an event service provider, handling similar enquiries can take considerable time. AI could summarise the request and prepare a draft using approved information.
Availability, prices and cancellation terms must not be guessed. We distinguish general information from records that need to come from a booking or administration system. These examples do not represent Salzburg client references.
- Recurring questions and existing replies.
- Authoritative sources for prices and terms.
- A period when the team can test a new workflow.
AI consulting Salzburg
Make knowledge available to changing teams
Seasonal staff changes and shared inboxes require consistent response rules. We collect recurring questions and establish who approves changes to services or terms.
The application should be able to point to the current source. Outdated documents are removed or clearly marked. This structure makes onboarding easier even without AI; when AI is introduced, it becomes an important basis for useful answers.
AI consulting Salzburg
Plan the trial around daily operations
We select a defined scope, such as general pre-booking enquiries. Drafts are not sent automatically during the trial. Employees compare them with their usual responses and record the corrections required.
Workshops in Salzburg city or the surrounding districts are arranged according to project needs. For seasonal businesses, we plan training and launch around suitable operational windows. Online coordination reduces unnecessary travel and scheduling pressure.
AI consulting Salzburg
Regional information and support
The State of Salzburg publishes information about its digitalisation initiative and identifies Innovation Salzburg as a contact for project and funding questions. Confirm current conditions and deadlines directly before commissioning work.
Preparation
What to prepare for our conversation
- Describe one recurring task and who handles it.
- Estimate its frequency and current effort.
- Bring an anonymised example; no confidential uploads are needed.
- Name the person who will assess the results.
Scope and cost
How we define the scope and price
The first 15-minute conversation is free and without obligation. Our entry package starts at €3,900 excluding VAT. We agree scope and deliverables in advance. Implementation, software fees and any travel are priced separately where applicable.
FAQ
Questions about this service
Can the application prepare replies in several languages?
Multilingual drafts are one possible use case. Technical terms, service descriptions and binding conditions still need review. We start with a small number of defined enquiry types and languages.
Do you have an office in Salzburg?
Optima operates from Vienna; the registered office of EST Ventures GmbH is in Radenthein, Carinthia. We serve businesses throughout Austria through online collaboration and on-site appointments by arrangement.
What do we receive after the initial assessment?
We document the selected workflow, its prerequisites and a proposed next step. If a trial is justified, we define the test cases and acceptance criteria. Commissioning an implementation remains a separate decision.
Where should we start?
Tell us what is holding up your daily work. We will discuss whether and how we can help.
Your contact: Emanuel Stadler, MA
15 minutes · free · no obligation