AI consulting in Burgenland for SMEs
15 minutes · free · no obligation

Your contact
How does Optima help businesses in Burgenland?
Optima helps businesses in Burgenland assess recurring administrative work and introduce suitable AI applications. Customer enquiries can be a useful starting point: which details are missing, who decides and what needs to reach the order system? We combine process clarification with implementation and staff training. Calls take place online, with on-site workshops by arrangement. Existing software stays in use where it can support the agreed workflow.
AI consulting Burgenland
Turn incoming messages into complete enquiries
For a retailer, a winery selling directly to customers or a service business, preparing an order may involve considerable manual work. Products, quantities and delivery requests arrive across several emails. AI can prepare a structured draft from these messages.
Prices, availability and binding promises must still rely on verified records. We define which fields may be transferred and when a person must ask for clarification. These are possible applications, not claims about completed client projects.
- Which enquiries recur each week?
- Which details are missing before a quote can be prepared?
- Who checks prices and approves replies?
AI consulting Burgenland
Start with the records you already have
You do not need a new inventory system for an initial assessment. A few representative enquiries and the steps used to process them can establish whether a trial makes sense. Personal details can be removed from these samples.
We compare current effort with the time needed to review and correct the output. For a low number of similar transactions, a simple template may be more economical. A better working method can be the right result even without introducing AI.
AI consulting Burgenland
Keep work moving when the owner is away
If order rules and exceptions live only in the owner’s head, automated replies will not solve the problem. We record responsibilities and approval rules so that another team member can cover the work.
For businesses from Neusiedl am See and Eisenstadt to southern Burgenland, we plan site visits around process observation and training. Ongoing coordination can take place online. Travel requirements and dates are agreed before the proposal.
AI consulting Burgenland
Regional information and support
Wirtschaftsagentur Burgenland publishes information about digitalisation funding. Check current conditions and submission deadlines with the agency before commissioning work. Our proposal does not assume an approved grant.
Preparation
What to prepare for our conversation
- Describe one recurring task and who handles it.
- Estimate its frequency and current effort.
- Bring an anonymised example; no confidential uploads are needed.
- Name the person who will assess the results.
Scope and cost
How we define the scope and price
The first 15-minute conversation is free and without obligation. Our entry package starts at €3,900 excluding VAT. We agree scope and deliverables in advance. Implementation, software fees and any travel are priced separately where applicable.
FAQ
Questions about this service
Can AI send our quotes automatically?
We recommend reviewed drafts as a starting point. Sending without approval should only be considered once content rules, permissions and error handling have been defined and tested.
Do you have an office in Burgenland?
Optima operates from Vienna; the registered office of EST Ventures GmbH is in Radenthein, Carinthia. We serve businesses throughout Austria through online collaboration and on-site appointments by arrangement.
What do we receive after the initial assessment?
We document the selected workflow, its prerequisites and a proposed next step. If a trial is justified, we define the test cases and acceptance criteria. Commissioning an implementation remains a separate decision.
Where should we start?
Tell us what is holding up your daily work. We will discuss whether and how we can help.

Your contact: Emanuel Stadler, MA
15 minutes · free · no obligation

